Last updated: June 18, 2026
ANORAA Gourmet Foods ("ANORAA", "we", "us", "our") respects your privacy. This Privacy Policy explains what personal information we collect when you visit or shop on anoraa.co.in, how we use it, and the choices you have regarding your data.
When you create an account, place an order, or contact us, we may collect: your name, email address, phone number, delivery address, and order details. We also automatically collect basic technical information such as your browser type and IP address for security and analytics purposes.
We use your information to process and deliver your orders, send order status updates (via email and WhatsApp), respond to support requests, prevent fraud, and improve our website and services. We do not sell your personal information to third parties.
All payments are processed securely through Razorpay. We do not store your card, UPI, or bank account details on our servers — these are handled directly by Razorpay in compliance with PCI-DSS standards.
With your order, we may send you transactional notifications (order confirmation, shipping updates, delivery confirmation) via WhatsApp and email using the contact details you provide at checkout. You can contact us to opt out of non-essential communications at any time.
We share your information only with trusted service providers necessary to fulfil your order — such as payment gateways (Razorpay) and logistics/courier partners — solely for the purpose of completing your transaction and delivery.
We retain your account and order information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
You may access, update, or request deletion of your personal data at any time. See our Data Deletion page for instructions, or contact us directly using the details below.
We use cookies to keep you logged in, remember your cart, and understand how our website is used so we can improve it. You can disable cookies in your browser settings, though some features of the site may not work correctly.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
If you have any questions about this Privacy Policy or how your data is handled, please reach out to us through the contact details listed on our website's Contact page.
